Last updated: March 31, 2026

  1. Who We Are

Whale Clicks (“we,” “our,” or “us”) is a digital marketing agency based in Valencia, Spain. We are committed to protecting your privacy and processing personal data transparently in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, Spain’s Ley Orgánica 3/2018 (LOPDGDD), and Spain’s Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

WhaleClicks is owned and operated by an independent self-employed professional (“autónomo”) registered in Spain. Full legal identification is available in the Legal Notice section of this website, in accordance with Spanish law.

Contact Details:
• Website: whaleclicks.com
• Address: Passeig de les Germanies, 89 (bajo), 46702 Gandia, València
• Email: info@whaleclicks.com
• Phone: +34 671 477 644

 

  1. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, website URL, industry, business needs
  • Technical Information: IP address, device type, browser type, browsing activity (via cookies and tracking technologies)
  • Marketing Interaction Data: Communication preferences, engagement with our ads, forms, and content
  • Analytics Data: Website performance metrics, campaign attribution, traffic patterns
  • Form Submission Data: Information you provide when completing forms on our website, which may be processed for communication, analytics, and advertising purposes

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

 

  1. How We Collect Your Data

We collect data in the following ways:

  • When you fill out forms on our website
  • When you contact us by email, phone, or social media
  • Through cookies and tracking technologies on our website
  • Through server-side data processing technologies used to improve measurement accuracy and privacy compliance
  • When you interact with our advertising or campaigns
  • From third-party platforms (Google, Meta, LinkedIn, etc.), in accordance with applicable laws

 

  1. How We Use Your Personal Data

We process personal data for the following purposes:

  • To provide digital marketing services and respond to inquiries
  • To manage client relationships and service delivery
  • To improve our website, analytics, and marketing strategies
  • To measure and optimize advertising performance, including conversion tracking and attribution across platforms such as Google and Meta
  • To process and route form submission data through our systems and trusted tools for analytics, customer management, and advertising purposes, in line with your preferences and consent where applicable.
  • To send marketing communications when you have provided consent
  • To ensure security, prevent fraud, and comply with legal obligations

 

  1. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Newsletter sign-ups, marketing opt-ins, cookie acceptance
  • Contractual Necessity: To deliver the services you request
  • Legitimate Interest: Service improvement, analytics, security, marketing insights
  • Legal Obligation: Compliance with Spanish tax, accounting, and regulatory requirements

Where processing is based on legitimate interest, we ensure that such interests are not overridden by your fundamental rights and freedoms. You may withdraw your consent at any time by contacting us.

 

  1. How We Share Your Data

We do not sell personal data. We may share data with:

  • Service providers such as hosting companies, CRM platforms, email marketing tools, analytics tools
  • Advertising and analytics platforms, including Google and Meta, to measure performance, improve campaigns, and attribute conversions
  • Tracking and infrastructure providers (including server-side tracking tools) that help securely process and transmit data
  • Legal authorities, when required by law
  • Other third parties, only with your explicit consent

 

In particular, data submitted through website forms may be securely processed and transmitted to these platforms for the purposes described above, including conversion tracking and campaign optimization, where lawful and applicable.

All service providers process data in accordance with GDPR and appropriate safeguards.

 

  1. International Data Transfers

If personal data is transferred outside the EEA (e.g., to U.S.-based services such as Google, Meta, HubSpot, Microsoft), we ensure adequate protection using:

  • EU Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Other GDPR-compliant safeguards

You may request additional details on international transfers by contacting us.

 

  1. How We Protect Your Data

We apply strict administrative, technical, and organizational measures to protect personal data, including:

  • Access restrictions for authorized personnel only
  • Regular security audits
  • Compliance monitoring for tools and third-party processors

No online transmission is 100% secure; if you suspect a breach, please contact us immediately.

 

  1. Your Rights Under GDPR & LOPDGDD

You have the following rights regarding your personal data:

  • Right of Access – Obtain a copy of your data
  • Right to Rectification – Fix inaccurate or incomplete data
  • Right to Erasure – Request deletion under certain conditions
  • Right to Restrict Processing – Temporarily stop processing
  • Right to Data Portability – Transfer your data to another provider
  • Right to Object – Object to processing based on legitimate interests or direct marketing

To exercise these rights, contact info@whaleclicks.com.

If you disagree with our response, you may file a complaint with Spain’s Data Protection Authority, Agencia Española de Protección de Datos (AEPD): www.aepd.es

 

  1. Data Retention

We retain personal data only for as long as necessary:

  • Marketing data: Until you unsubscribe or request deletion
  • Client and contractual data: Duration of the business relationship
  • Billing and tax records: As required by applicable Spanish tax and accounting laws (generally 5-10 years)
  • Cookie and analytics data: Retention varies by provider; you may delete cookies at any time

 

  1. Cookies & Tracking Technologies

Our website uses cookies and similar technologies, including server-side tracking, to:

  • Improve site functionality and performance
  • Analyze usage patterns and traffic sources
  • Measure advertising effectiveness and conversion events
  • Support data processing across platforms such as Google and Meta
  • Personalize content and advertising

 

We may process and securely share data from forms and website interactions with analytics and advertising platforms to measure performance and improve our services, in accordance with your cookie preferences and applicable privacy laws.

You can manage cookies through the cookie consent banner or your browser settings. See our detailed Cookie Policy for more information.

 

  1. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant updates will be announced on our website.

 

  1. Contact Us

For any questions about this Privacy Policy or data processing:

Email: info@whaleclicks.com
Address: Passeig de les Germanies, 89 (bajo), 46702 Gandia, València
Website: www.whaleclicks.com