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Privacy Policy

Last updated: November 28, 2025

  1. Who We Are

Whale Clicks (“we,” “our,” or “us”) is a digital marketing agency based in Valencia, Spain. We are committed to protecting your privacy and processing personal data transparently in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, Spain’s Ley Orgánica 3/2018 (LOPDGDD), and Spain’s Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

WhaleClicks is owned and operated by an independent self-employed professional (“autónomo”) registered in Spain. Full legal identification is available in the Legal Notice section of this website, in accordance with Spanish law.

Contact Details:
• Website: whaleclicks.com
• Address: Passeig de les Germanies, 89 (bajo), 46702 Gandia, València
• Email: info@whaleclicks.com
• Phone: +34 671 477 644

 

  1. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, website URL, industry, business needs
  • Technical Information: IP address, device type, browser type, browsing activity (via cookies and analytics)
  • Marketing Interaction Data: Communication preferences, engagement with our ads, forms, and content
  • Analytics Data: Website performance metrics, campaign attribution, traffic patterns

 

  1. How We Collect Your Data

We collect data in the following ways:

  • When you fill out forms on our website
  • When you contact us by email, phone, or social media
  • Through cookies and tracking technologies on our website
  • When you interact with our advertising or campaigns
  • From third-party platforms (Google, Meta, LinkedIn, etc.), in accordance with applicable laws

 

  1. How We Use Your Personal Data

We process personal data for the following purposes:

  • To provide digital marketing services and respond to inquiries
  • To manage client relationships and service delivery
  • To improve our website, analytics, and marketing strategies
  • To send marketing communications when you have provided consent
  • To ensure security, prevent fraud, and comply with legal obligations

 

  1. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Newsletter sign-ups, marketing opt-ins, cookie acceptance
  • Contractual Necessity: To deliver the services you request
  • Legitimate Interest: Service improvement, analytics, security, marketing insights
  • Legal Obligation: Compliance with Spanish tax, accounting, and regulatory requirements

You may withdraw your consent at any time by contacting us.

 

  1. How We Share Your Data

We do not sell personal data. We may share data with:

  • Service providers such as hosting companies, email marketing tools, CRM platforms, analytics tools (e.g., Google Analytics, Meta Pixel, LinkedIn Insights Tag, HubSpot)
  • Legal authorities, when required by law
  • Other third parties, only with your explicit consent

All service providers process data in accordance with GDPR and use appropriate safeguards.

 

  1. International Data Transfers

If personal data is transferred outside the EEA (e.g., to U.S.-based services such as Google, Meta, HubSpot, Microsoft), we ensure adequate protection using:

  • EU Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Other GDPR-compliant safeguards

You may request additional details on international transfers by contacting us.

 

  1. How We Protect Your Data

We apply strict administrative, technical, and organizational measures to protect personal data, including:

  • Access restrictions for authorized personnel only
  • Regular security audits
  • Compliance monitoring for tools and third-party processors

No online transmission is 100% secure; if you suspect a breach, please contact us immediately.

 

  1. Your Rights Under GDPR & LOPDGDD

You have the following rights regarding your personal data:

  • Right of Access – Obtain a copy of your data
  • Right to Rectification – Fix inaccurate or incomplete data
  • Right to Erasure – Request deletion under certain conditions
  • Right to Restrict Processing – Temporarily stop processing
  • Right to Data Portability – Transfer your data to another provider
  • Right to Object – Object to processing based on legitimate interests or direct marketing

To exercise these rights, contact info@whaleclicks.com.

If you disagree with our response, you may file a complaint with Spain’s Data Protection Authority (AEPD): www.aepd.es

 

  1. Data Retention

We retain personal data only for as long as necessary:

  • Marketing data: Until you unsubscribe or request deletion
  • Client and contractual data: Duration of the business relationship
  • Billing and tax records: 5–10 years (as required by Spanish law)
  • Cookie and analytics data: Retention varies by provider; you may delete cookies at any time

 

  1. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality and performance
  • Analyze usage patterns and traffic sources
  • Measure advertising effectiveness
  • Personalize content and ads

You can manage cookies through the cookie consent banner or your browser settings. See our detailed Cookie Policy for more information.

 

  1. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant updates will be announced on our website.

 

  1. Contact Us

For any questions about this Privacy Policy or data processing:

Email: info@whaleclicks.com
Address: Passeig de les Germanies, 89 (bajo), 46702 Gandia, València
Website: www.whaleclicks.com